Perlow Productions, LLC (“Perlow Productions,” “we,” “us” or “our”) respects your privacy. This policy explains what information we collect when you visit perlowproductions.com, how we use it and the choices you have. If you have a question about it, please contact us using the details at the end of this page.
Information You Give Us
We collect the information you choose to share with us, including when you:
- Send us a message through a contact form. This includes your name, email address, phone number, company name, project timeline, budget range if you choose to share it, and your message.
- Build a production brief with our online brief builder, including the project details you enter.
- Sign up for our email updates, which collects your email address and company name.
- Chat with the assistant on our website, which collects whatever you type into the conversation.
- Schedule a call or Zoom meeting through our Calendly booking page, or contact us by email or phone.
Information Collected Automatically
When you visit our website, we and the service providers listed below may automatically collect information about your visit, such as your IP address, browser and device type, the pages you view, how long you stay, the website or ad that brought you here and the campaign codes in the link you followed. We use cookies and similar technologies to collect this information. You can learn how to manage cookies in the “Your Choices” section below.
How We Use Information
We use the information we collect to:
- Respond to your inquiry, prepare proposals and produce and manage your project.
- Keep a record of our conversations with you, including in our customer relationship management system.
- Send you email updates if you have asked to receive them. Every email includes a way to unsubscribe.
- Understand how visitors use our website so we can improve it.
- Protect our website and forms from spam, fraud and abuse.
- Comply with our legal obligations.
We do not sell your personal information, and we do not share it with other companies for their own marketing.
Service Providers
We rely on trusted service providers to run our website and our business. They receive information only as needed to provide their services to us:
- Zoho (Zoho Forms and Zoho CRM) stores the messages sent through our contact forms and our records of client and prospect conversations.
- Google Tag Manager and Google Analytics helps us understand how visitors use our website. Google Analytics uses cookies to collect information about your visit.
- Calendly handles bookings for calls and meetings scheduled through our website.
- YouTube and Vimeo play the videos on our website. When you play a video, YouTube or Vimeo may collect information about your viewing under its own privacy policy.
- smallbusinesschatbot.com powers the chat assistant on our website and processes the conversations you have with it.
- UserWay provides the accessibility tools on our website.
- Our website hosting and development providers host and maintain our website.
We may also disclose information if the law requires it, to protect our rights or the safety of others, or as part of a sale or transfer of our business.
Google reCAPTCHA
To enhance the security of our website and protect our services from spam and abuse, we implement Google reCAPTCHA on certain pages. reCAPTCHA analyzes the behavior of website visitors to differentiate between human users and automated bots. This analysis involves the collection and processing of information by Google, including IP addresses, page interactions, browser information, and typing patterns. The data collected is used in accordance with Google’s Privacy Policy and Terms of Service. By using our site’s reCAPTCHA-protected forms, you consent to the processing of your personal data by Google for the purposes of providing enhanced security and verification. For more information on Google’s privacy practices, please visit Google’s Privacy Policy and Terms of Service.
Your Choices
- Cookies. Most browsers let you block or delete cookies in their settings. Some parts of our website may not work as intended if you do.
- Google Analytics. You can opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
- Email updates. You can unsubscribe from our email updates at any time using the link in any email or by contacting us.
- Access, correction and deletion. You can ask us to access, correct or delete the personal information we hold about you by contacting us. We will respond within a reasonable time, consistent with applicable law.
- Do Not Track. Our website does not currently respond to browser “Do Not Track” signals, because there is no common industry standard for doing so.
How Long We Keep Information
We keep personal information for as long as we need it for the purposes described in this policy, including to respond to you, maintain our business records and meet our legal obligations, and then we delete it or keep it in a form that no longer identifies you.
How We Protect Information
We use reasonable administrative, technical and physical safeguards to protect the information we collect. No method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee absolute security.
Children’s Privacy
Our website is intended for businesses and organizations and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it.
Links to Other Websites
Our website links to other websites, including the websites of our clients and service providers. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.
Changes to This Policy
We may update this policy from time to time. When we do, we will post the updated policy on this page and change the “Last updated” date above.
Contact Us
If you have any questions about this policy or about your personal information, please contact us:
Perlow Productions, LLC
1 Eves Drive
Marlton, NJ 08053
(856) 669-1669
[email protected]